Shipping Policy

1. Shipping Philosophy
At Carnama.com, we strive to deliver your orders in perfect condition and as quickly as possible. Whether you've ordered a backpack, a handbag, or travel gear, we ensure it reaches you through reliable courier partners.

2. Shipping Coverage & Costs

Domestic Shipping: We ship to over 20,000+ pin codes across India.
Shipping Charges: * [Optional: Standard Shipping is FREE on all prepaid orders above ₹999.]
- For orders below this amount, a shipping fee will be applied at checkout.

3. Processing & Delivery Timelines

Order Processing: Once your order is confirmed, it takes 1-2 business days to pack and dispatch from our warehouse.
Estimated Delivery Time:
- Metro Cities: 3 to 5 business days.
- Rest of India: 5 to 7 business days.
- Remote Locations: 7 to 10 business days.
Please note: Deliveries may be slightly delayed during public holidays, extreme weather, or peak sale seasons.

4. Order Tracking
Once your order is dispatched, you will receive an email and/or SMS with your Tracking Number and the name of the courier partner. You can track your package directly on the courier’s website or through the "Track Order" section on Carnama.com.

5. Delivery Attempts
Our courier partners will typically attempt to deliver the package three times before returning it to our warehouse. Please ensure you provide a valid mobile number and a complete shipping address (including landmarks) to ensure smooth delivery.